29-11-2023 12:31
If i gave my PAC to o2 at 4.30pm on Friday and decided at 4.45pm on Friday that my current network provider and tariff were overall better, can i stop the transfer before it completes?
FYI
At the bottom of the form for transferring your number to o2, it says..
If you've changed your mind about transferring your number, get in touch with us and we'll be happy to help.
If you'd like to chat, give us a call on 202, free from your O2 phone, or 0344 809 0202 from a non-O2 phone.
29-11-2023 12:42
You should be able to stop it as nothing happens over the wweekend.
However
We're just customers like you but it sounds as if you need someone to access your account which can't be done from here
Give O2 a call on 202 or 0344 809 202 (Contract) 4445 or 0344 809 222 (PAYG)
Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).
Veritas Numquam Perit
29-11-2023 12:44
Ii think you've answered your own question in your post @Mark60
29-11-2023 12:47
29-11-2023 12:48
29-11-2023 12:48
Well, i phoned o2 and they had no idea how do cancel it, they even offered to submit a phone which would take 48 hours to process which is longer than the time it takes to move the number, they also suggested i visit my local o2 store on a Monday, the same day the number is due to port, so no, i merely stated what the website says even though o2 has no actual confirmed process to cancel a port after submitted the code.
29-11-2023 12:50
29-11-2023 12:50
I tried, and failed, o2 were totally incompetent
29-11-2023 12:53
29-11-2023 12:53
I forgot to mention that o2 advised me to contact my current provider and get them to stop the transfer
29-11-2023 12:57
29-11-2023 12:57
I saw the ? symbol
29-11-2023 13:07
29-11-2023 13:07
0344 809 202 (Contract) 4445 or 0344 809 222 (PAYG)
Not even correct numbers.
29-11-2023 13:19
29-11-2023 13:19