Solved: eSIM activation

AmyJackson374 · ‎20-11-2024

Hello,

i switched from UK physical SIM to ESIM but I am unable to activate it as I am not in the UK right now. Is there any way to do this remotely?

thanks,

amy.

MI5 · ‎20-11-2024

@AmyJackson374

Guide here eSIM - How to activate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-11-2024

@AmyJackson374

Guide here eSIM - How to activate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎20-11-2024

You could use the option to activate the SIM in your MyO2, @AmyJackson374 - if you can get logged in without needing the OTP...

Otherwise, Guide: How to find help & contact O2 - use X or Messenger, under Social Media in the guide above, if you can, @AmyJackson374.

Links to O2 Social Media Team here

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