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How do I cancel this pay as you go sim

GW10
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How do I cancel my pay as you go sim? I’m changing to a different network

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MI5
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@GW10 

Guides Guide: Cancelling Your Contract 

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
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@GW10 

Guides Guide: Cancelling Your Contract 

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mark60
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That's a contract cancellation guide.

The question relates to PAYG

 

"How do I cancel my pay as you go sim? I’m changing to a different network"

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Enlli
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@Mark60 Then get a PAC code if you want to keep your number or a STAC code if you don't  and give to your new supplier. Both as per the guide.

Alternatively stop topping up and let it expire from none use after 6 months

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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@Mark60 

You need the PAC code as advised in my post above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mark60
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Wrong person lol

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Enlli
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@Mark60 I see, you were just jumping in to say that people were wrong.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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Priceless lol.

Always nice to welcome new experts !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mark60
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@Enlli wrote:

@Mark60 I see, you were just jumping in to say that people were wrong.

 


Yes, cause people WERE wrong 

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