Pac code on new PAYG sim - no credit

[Sh500]

I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.

[Cleoriff]

@O2Lisa?

[O2Lisa]

Thanks for the tag @Cleoriff 

I'll message you privately @ganon and get this sorted for you

[Cleoriff]

Thank you @O2Lisa 

[O2Lisa]

Welcome @Cleoriff 

[Gman1]

Hi same issue here, Can someone contact me please? Why does getting a pac code have to be so difficult?

Thanks

[Cleoriff]

@O2Lisa?

[O2Lisa]

Thanks for the tag @Cleoriff 

I'll message you privately @Gman1 

[Gman1]

Thank you so much @O2Lisa 

and big up to @Cleoriff 

Cheers !

[Cleoriff]

@Gman1 

You're welcome x

[O2Lisa]

You're very welcome @Gman1 

Have a lovely day