Pac code on new PAYG sim - no credit

[Sh500]

I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.

[Cleoriff]

Morning @O2Lisa. Nice to get up to a thank you post. I've nothing else for you so far..... so time for a second cuppa

[O2Lisa]

Morning @Cleoriff, yes it's so nice

Hopefully a sign of what's going to be a good day, ooh lovely, enjoy 

[P25]

Hi I'm also having the same issue, Can someone help me please?

[Cleoriff]

@O2LisaAre you able to help @P25 ?

[O2Lisa]

Morning all, thanks for the tag @Cleoriff 

Course I can, @P25 I'll message you privately and get it sorted for you

[Cleoriff]

Good morning and thanks @O2Lisa 

[O2Lisa]

You're welcome @Cleoriff 

[P25]

Thanks so much @O2Lisa for your help, Much appreciated!

Thanks for the tag @Cleoriff

[Cleoriff]

No problem @P25 

[O2Lisa]

You're very welcome @P25 

Have a lovely day.