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Pac code on new PAYG sim - no credit

Sh500
Level 2: Apprentice
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Registered:
I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.
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Cleoriff
Level 94: Supreme
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Morning @O2Lisa. Nice to get up to a thank you post. I've nothing else for you so far..... so time for a second cuppa joy

Veritas Numquam Perit

Girl in a jacket
Message 51 of 169
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O2Lisa
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Morning @Cleoriff, yes it's so nice relieved

Hopefully a sign of what's going to be a good day, ooh lovely, enjoy smiling

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 52 of 169
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P25
Level 1: Joiner
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Hi I'm also having the same issue, Can someone help me please?

Message 53 of 169
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Cleoriff
Level 94: Supreme
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@O2LisaAre you able to help @P25 ?

Veritas Numquam Perit

Girl in a jacket
Message 54 of 169
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O2Lisa
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Morning all, thanks for the tag @Cleoriff smiling

Course I can, @P25 I'll message you privately and get it sorted for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 55 of 169
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Cleoriff
Level 94: Supreme
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Good morning and thanks @O2Lisa thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 56 of 169
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O2Lisa
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You're welcome @Cleoriff smiling

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 57 of 169
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P25
Level 1: Joiner
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Thanks so much @O2Lisa for your help, Much appreciated!

Thanks for the tag @Cleoriff

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Cleoriff
Level 94: Supreme
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No problem @P25  wink

Veritas Numquam Perit

Girl in a jacket
Message 59 of 169
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O2Lisa
Former Staff
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You're very welcome @P25 smiling

Have a lovely day.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 60 of 169
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