cancel
Showing results for 
Search instead for 
Did you mean: 

Pac code on new PAYG sim - no credit

Sh500
Level 2: Apprentice
  • 5 Posts
  • 1 Topics
  • 1 Solutions
Registered:
I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.
Message 1 of 106
3,299 Views
105 REPLIES 105

Cleoriff
Level 94: Supreme
  • 104882 Posts
  • 783 Topics
  • 5209 Solutions
Registered:

Thanks again  @O2Lisa thumbsup

*The Game Is On*

Girl in a jacket
Message 81 of 106
282 Views

JamesWallace
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:

@O2Lisa has struck again and saved the day ❤️.  Now transferring back to my original provider.
I can't thank you enough for the hassle this saves me.

 

Jim 👍

Message 82 of 106
273 Views

O2Lisa
  • 554 Posts
  • 0 Topics
  • 19 Solutions
Registered:

Aw you're very welcome @JamesWallace, I hope you have a lovely day smiling

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 83 of 106
270 Views

Cleoriff
Level 94: Supreme
  • 104882 Posts
  • 783 Topics
  • 5209 Solutions
Registered:

Well done Wonderwoman @O2Lisa rofl

*The Game Is On*

Girl in a jacket
Message 84 of 106
268 Views

O2Lisa
  • 554 Posts
  • 0 Topics
  • 19 Solutions
Registered:

Thanks @Cleoriff yahoo

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 85 of 106
265 Views

Ld_34
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 1 Solutions
Registered:

I've also recently ported to a payandgo sim but discovered the signal isnt great. I've had a look at my02 but its still displaying the original o2 number (rather than the working ported in number). Looking to get my PAC code if possible ?

Message 86 of 106
240 Views

Harvey_t
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

O2Lisa is an absolute gem!! She sorted out my problem so quickly, thank you once again yahoo

Message 87 of 106
233 Views

Jimbo88
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
I have 2 numbers recently ported to o2 that I would to take back. Customer Services have been shocking are refusing to issue me a new PAC. I quoted the OFCOM rules and all I got back was attitude. Disgusting service. Can anyone help?

TIA!
Message 88 of 106
211 Views

MI5
Level 94: Supreme
  • 120736 Posts
  • 605 Topics
  • 18201 Solutions
Registered:

@Jimbo88 

Updated PAC guide here Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 89 of 106
208 Views

jonsie
Level 94: Supreme
  • 85248 Posts
  • 591 Topics
  • 4463 Solutions
Registered:
Message 90 of 106
197 Views