Pac code on new PAYG sim - no credit

[Sh500]

I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.

[PACman1977]

I have just tried calling o2 to get my pac code in a situation similar to OP and they keep telling me to text for my pac code, when I say I can't and would like the pac code over the phone I am put on hold for 10 mins whilst they speak to supervisor then cut off. This has happened twice this evening. Is there anyone on this thread that can help?! 

[Cleoriff]

@PACman1977 

Answered here https://community.o2.co.uk/t5/Pay-As-You-Go/PAC-code/m-p/1474175#M23350 

[Greatkinkin]

Please PM me how to pac a new sim please🙏

[MI5]

@Greatkinkin 

Guide: How to get your PAC [June 2021 Update] 

[mhcr18]

I am also in need of a PAC without any credit. Could I get a PM please?

[gmarkj]

I'll mention the on duty gurus - can you help with this @Thomaso1 @O2KyleW ?

[O2KyleW]

Thank-you for the Tag @gmarkj 

I will message the use @PACman1977 about there query.

[Cleoriff]

@O2KyleW  There are 3 people with the same problem on this thread. 2 have been answered. I think @gmarkj  was asking for help for @mhcr18  (not @PACman1977) Thanks.

[gmarkj]

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@Cleoriff wrote:

@O2KyleW  There are 3 people with the same problem on this thread. 2 have been answered. I think @gmarkj  was asking for help for @mhcr18  (not @PACman1977) Thanks.

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Thanks for pointing that out @Cleoriff as you (as you might expect) completely correct!
I should have said in my post who needed help. Hopefully @O2KyleW will realise who I meant...

[Scundered]

Please can someone advise me how to pac a new sim please. I've phoned o2, explained I require a pac code,  they put me on hold and never come back, then phone cuts off!  Please Help?  Thank you  @Thomaso1