Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

active card

Hi, I have Pay As You Go but I don't top up really long time. Now my card is not active. Just I would like to keep the same number.Can we do something to activate again, please. Thank you Grigor [Mod edit: Please do not share personal details as your...

Can’t top phone up

Hi I’m having trouble topping my phone up to reniw bundle pls I have 14 pounds

Resolved! is top up needed for card bought in Tesco for £10

Hello, I bought my sim in Tesco for £10, have I need to top up it?

My o2 is not available to me yet. I cannot find my o2 mobile broadband number

I have tried fetching my mobile broadband number, but cannot find it. Also my o2 is not available to me is the error I keep getting

sim active check

hi. Can we check my number is still working? After hospital is no working anymore?? Im abroad. thanks

Mobile data refuses to work in city centre

I have tried everything possible including full reset of the phone, using a different phone etc. The mobile data does not work at all in the city centre, this has been happening for the past week. I have been charged for using mobile data despite not...