Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Virgin swith to O2

I was one of the customers switched from virgin to o2 and since the switch i have not been able to set up my o2 account. Please help

Sim

I have received new sim which I need my number transferring to and activating

Resolved! Change or cancel sim

Can I change my plan to pay as you go?

Higher bill

My bill this month is over £19 I m you have charged me for Disney which I do t have or use and you promised me a £40 refund from last month onto my future bills and this has not been added and I do t know this number 00902423495747 and don’t remember...

Resolved! Top up balance

I don't have enough funds in my bank to be taken for my monthly rolling plan, but I have a balance of £11 in my top up balance. Could I use that to pay this month's rolling plan??

Cancel an account

I want to cancel the account for . How do I do this? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Wrong bundle

Wanted to uprgrade to the £15 big bundle 20gb of data and unlimited calls and texts. I followed the intructions and txt 21300 then topped up £15 and got a txt saying i have a fresh £15 big bundle with 2gb of data 750 min and 2000 txts. then a txt rig...

Resolved! top up

Hello, Is it possible to top up with a bank transfer and not only with a credit card?

PAy as you go gaccls and data

Hi Guys, I am on Pas As You Go and looking for the best options for calls and data. Data is mainly for navigation, sometimes in the EU. Which is the best option? Rolling plan? Bolts on? Regards,Huba

Data SIM

To cut a long story short - I work from home and I’ve been experiencing internet issues for almost a week and can’t get online. My manager has advised me to get a data SIM so that I can get back online but I’m not sure if that would even work. I’m on...

O2

Forum Posts