Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 62400 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 32236 Views
  • 19 replies
  • 2 kudos

Access my O2 to amend details

Hi, I still have a My O2 account, however I am not an O2 customer currently [I was previously for a number of years] - I want to purchase a new SIM card with O2 and want to then add this to the My O2 account - however when I want to amend any details...

MikeA1 by Level 1: Joiner
  • 623 Views
  • 2 replies
  • 0 kudos

PAC Code Requestt t

Hi, I have a pay as you go sim only with you and I would like to request my PAC code to port to another network. I know the phone number but I have however lost my O2 sim so cannot text to request it.

Gareth4 by Level 1: Joiner
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  • 3 replies
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Resolved! Being told my number isn't an O2 pay as you go number

I'm trying to top up my O2 pay as you go number. I've done it online successfully before but today I'm being told my number "isn't an O2 pay as you go number". It is! and has been for about 20 years!Why has it decided not to work!?

Ekij by Level 1: Joiner
  • 1496 Views
  • 4 replies
  • 0 kudos

Resolved! Lost phone and sim card

The phone containing the sim for [Edited] has been lost. How do I get a new sim card? Many thanks Chris Allen [Edited] [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

WCR_Chris by Level 1: Joiner
  • 853 Views
  • 3 replies
  • 0 kudos

Porting to o2 but then again...

If i gave my PAC to o2 at 4.30pm on Friday and decided at 4.45pm on Friday that my current network provider and tariff were overall better, can i stop the transfer before it completes? FYIAt the bottom of the form for transferring your number to o2, ...

Mark60 by Level 1: Joiner
  • 2468 Views
  • 15 replies
  • 0 kudos

My signals poor all the time.

I'm struggling with signal on my phone, so I thought it was my phone because it was a cheap one I bought a while ago. So I've been an bought a new phone and I'm still having the same issue. So I'm guessing the Sims faulty. Is it possible to send one ...

Ward181 by Level 1: Joiner
  • 933 Views
  • 4 replies
  • 0 kudos