Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi,I’ve been on and off the phone to customer services for 2 days with no help. Im on a PAYG sim and moving to a pay monthly sim. I have the new sim, its activated and works fine, but so does my PAYG sim even though ive requested to have the number m...
I want to change address
Hi, some time ago I lost my phone and it will be returned to me later, but I called O2 to ask for a sim card replacement. They probably blocked my card, and now I don't know how to unlock it. I'm in Romania now, and I can't call customer service. And...
I topped up £ 10 now I don’t see it on my balance
Why has my balance been reduced to zero when only used phone on WiFi with roaming switched off
Hi is there a discount if i get a second handset from 02?
I'm traveling abroad, using different eSIMs, but I want to keep my O2 pay-as-you-go. I don't want to lose my UK number and return to the UK in a year. How often do I need to top-up my O2 PAYG account to avoid the number being permanently deactivated?...
Hi support team, I'm currently in Australia, I'll be here for a few more months (due back in October 2024) I just realised I have lost my sim card after swapping it. Can you post me a replacement to here? I am more than happy to pay for it. I use it ...
I would like to have bills that show VAT
