Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

My debit card is declined when I try and top up

I've had to top up twice by voucher and still my card is declined

How to switch to classic pay as you go

Hello, I very rarely use my phone and thus have no need for a contract or a rolling pay as you go. How can I switch to a classic pay as you go and only top up when i have used my calls / data? Thanks, Johannes

Resolved! Change my tariff to a pay as you go tariff

Hi, I'm gonna be away for 6 months and I would like to change my monthly tariff to a pay-as-you-go tariff as I would like to keep the number but I won't use the data at all. Is there something I can do? thank you.

Resolved! Contract end date

Hi I am looking to find o ur when my pay as you go contract is up as looking to possibly change to a lower price?

tariff

Hi

Internet tarriff not working

Hi, Today I changed my tarriff and topped up for it. But it still stays 0GB remaining. Could you please help m?

Virgin switch

My bill has doubled. 1 item air time, another charge for the same amount under purchases.

No service in Spain

Hello! I am unable to use my phone in Spain as it says no service. Please can you help. Thanks!

Addition charge on my Pay as You Go

Hi, I've just checked my bank statement and found you have made an extra charge of £12.00 on the 6th Sept in addition to my current pay as you go charges of £10.47 and £7.65 for my existing sim cards , can you explain why the extracharge of £12.00 ?T...

Pay and go

How do I set up a pay as you go SIM.I don't want big bundle deals or rolling contract just a simple pay as you go

O2

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