I am still being charged but I cancelled my plan
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on 18-01-2024 21:36
I cancelled my plan with O2 but I was still charged this mont from not only my phone but also my sim
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on 18-01-2024 21:46
Did you speak to customer service to cancel?
Guide: Cancelling Your Contract
This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202
Use the specific Payment management number 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
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