I am still being charged but I cancelled my plan

[Aboubaker12]

I cancelled my plan with O2 but I was still charged this mont from not only my phone but also my sim

[jonsie]

Did you speak to customer service to cancel?

Guide: Cancelling Your Contract 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm