Rolling plan didn’t renew

[Penny4]

Received text saying rolling plan didn’t renew but payment went through bank on 15/1

[madasaf1sh]

@Penny4 

You will need to call o2 on 4445 from an o2 phone or 0344 809 0222 from any other phone and customer services should be able to help.. 

Make sure your payment is shown as cleared on your bank account not pending.