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Pac code on new PAYG sim - no credit

Sh500
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I have ported my phone number to an o2 PAYG SIM only to realise the signal in my area is extremely poor 0 to 1 bar.

The only option I can see is to move again to another provider. But o2 say I can only receive a PAC via text message. I do not want to waste £10 simply to send a message to move elsewhere.

Does anyone know why they cannot simply provide the PAC over the phone?

NB: I am able to receive texts and calls.
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PACman1977
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I have just tried calling o2 to get my pac code in a situation similar to OP and they keep telling me to text for my pac code, when I say I can't and would like the pac code over the phone I am put on hold for 10 mins whilst they speak to supervisor then cut off. This has happened twice this evening. Is there anyone on this thread that can help?! 

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Cleoriff
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Greatkinkin
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Please PM me how to pac a new sim please🙏

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MI5
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@Greatkinkin 

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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mhcr18
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I am also in need of a PAC without any credit. Could I get a PM please?

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gmarkj
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I'll mention the on duty gurus - can you help with this @Thomaso1 @O2KyleW ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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O2KyleW
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Thank-you for the Tag @gmarkj 

I will message the use @PACman1977 about there query.

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Cleoriff
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@O2KyleW  There are 3 people with the same problem on this thread. 2 have been answered. I think @gmarkj  was asking for help for @mhcr18  (not @PACman1977) Thanks.

*The Game Is On*

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gmarkj
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@Cleoriff wrote:

@O2KyleW  There are 3 people with the same problem on this thread. 2 have been answered. I think @gmarkj  was asking for help for @mhcr18  (not @PACman1977) Thanks.


Thanks for pointing that out @Cleoriff as you (as you might expect) completely correct!
I should have said in my post who needed help. Hopefully @O2KyleW will realise who I meant...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Scundered
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Please can someone advise me how to pac a new sim please. I've phoned o2, explained I require a pac code,  they put me on hold and never come back, then phone cuts off!  Please Help?  Thank you  @Thomaso1

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