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PAYG Classic cut off!! (without warning)

Anonymous
Not applicable

Has anybody recently been cut off even though used very recently? (no signal, sim unassigned, balance £0 etc.)

 

I managed to get it back and credit re-established after a couple of calls to C/S.

 

What gives?? 

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Enlli
Level 69: Guiding Light
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@Grez7 I think everything that can be said has been said on this long thread

Times are changing on PAYG and you have no comeback unlike contract.

Two years would be a ridiculous length of time. I've never known any network go that long.

When was it exactly since making a chargeable call?

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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