PAYG Classic cut off!! (without warning)

[Anonymous]

Has anybody recently been cut off even though used very recently? (no signal, sim unassigned, balance £0 etc.)

I managed to get it back and credit re-established after a couple of calls to C/S.

What gives?? 

[AStee]

Hello, 

This has happened to me as well. O2 payg sim card disconnected with no warning at all and credit lost (and I have made chargeable calls within the last month 😡) 

It’s a number I use for work so I really need it working again. Can anyone help please? 

[Enlli]

@AStee Nobody here on this customer to customer forum can help

Read through this thread for answere

[Cleoriff]

@AStee 

You have to contact O2. Either borrow a phone to call 0344 809 0222

Or use Skype Guide: A Guide to Skype 

Or use social media

 Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.