cancel
Showing results for 
Search instead for 
Did you mean: 

O2 app on my phone to monitor my GB

FrF
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello, I just passed to a PYG 10£ bandle tariff and wanted to monitor my GB data usage during the month....

 

Message 1 of 7
955 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 77: Grand Master
  • 39435 Posts
  • 243 Topics
  • 1792 Solutions
Registered:

Hi @FrF - your phone can do this, and you can set a limit or a level at which it alerts you that you are nearly at your limit:

If you're on an Android device:
  1. Open your phone's Settings app.
  2. Tap Network & internet. Internet.
  3. Next to your carrier, tap Settings .
  4. At the top you'll see how much total data you use.
  5. To see graphs and details, tap App data usage. To pick a time period, tap the Down arrow .

For iPhone:

To see how much mobile data you've used, go to Settings > Mobile Data or Settings > Cellular. If you're using an iPad, you may see Settings > Mobile Data. Scroll down to find out which apps are using mobile data.

 

Good luck!

View solution in original post

Message 2 of 7
953 Views
6 REPLIES 6

pgn
Level 77: Grand Master
  • 39435 Posts
  • 243 Topics
  • 1792 Solutions
Registered:

Hi @FrF - your phone can do this, and you can set a limit or a level at which it alerts you that you are nearly at your limit:

If you're on an Android device:
  1. Open your phone's Settings app.
  2. Tap Network & internet. Internet.
  3. Next to your carrier, tap Settings .
  4. At the top you'll see how much total data you use.
  5. To see graphs and details, tap App data usage. To pick a time period, tap the Down arrow .

For iPhone:

To see how much mobile data you've used, go to Settings > Mobile Data or Settings > Cellular. If you're using an iPad, you may see Settings > Mobile Data. Scroll down to find out which apps are using mobile data.

 

Good luck!

Message 2 of 7
954 Views

J1AM
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I'd like to know if this can be done using the app, rather than by setting a limit on the phone as suggested. below. 

Message 3 of 7
753 Views

jonsie
Level 94: Supreme
  • 95131 Posts
  • 611 Topics
  • 7111 Solutions
Registered:

Enlli
Level 68: Extraordinaire
  • 8561 Posts
  • 61 Topics
  • 1762 Solutions
Registered:

You can monitor data usage on the app if a you have a set allowance and if you can get it to work

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 7
748 Views

jonsie
Level 94: Supreme
  • 95131 Posts
  • 611 Topics
  • 7111 Solutions
Registered:

@FrF wrote:

Hello, I just passed to a PYG 10£ bandle tariff and wanted to monitor my GB data usage during the month....

 


But you can't set a limit on the app, it's not possible, which was the question.

Message 6 of 7
747 Views

MI5
Level 94: Supreme
  • 150888 Posts
  • 646 Topics
  • 28746 Solutions
Registered:

No point setting a limit as you can't exceed the tariff allowances and data will stop, ergo, limit set.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
745 Views