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O2 Top-up in Germany

Sineadarchbold
Level 1: Joiner
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When I call 4444 to top-up using a voucher, the call is not registering that I have entered the number 1 to top-up (or any other number for that matter). I also cannot top-up using the O2 app as my app store is registered to Australia and it is not available there. Is there no way to top up using text messages like with other companies? 

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madasaf1sh
Level 78: King of Kings
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@Sineadarchbold 

 

All the ways to top up can be found here Guide How to Top Up (PAYG)  

 

But o2 don't do topups via text, and also it has to be an o2 UK top up voucher, a German one wont work..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
Level 69: Guiding Light
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Sounds like the DTMF tones don't work from your Roaming network.

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Cleoriff
Level 94: Supreme
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@Sineadarchbold 

You probably need to use https://www.mobiletopup.co.uk/ 

Mobiletopup.co.uk has been updated! From now on can top up your phone credit even faster. After you have successfully paid for your phone credit, you will immediately receive the top up voucher code by mail and a free-of-charge SMS. Using the voucher code, you can easily top up your phone credit by following the instructions of your prepaid credit provider. That's how easy it is to top up your phone credit on Mobiletopup.co.uk. You can use Paypal to top up as well as various other payment methods

Veritas Numquam Perit

Girl in a jacket
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