Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Need a replacement sim

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Resolved! Question

i charged a £12 volt for 3GB data two days ago and i no longer have internet. Where can I see the details of this expense?

Resolved! Link O2 PAYG number to pay monthy account

Hello,I have my main pay monthly contract for myself. I also have two pay as you go numbers that I have previously added to my pay monthly account. Today I noticed that one of the numbers was no longer showing. When I tried to add it, it says that "S...

Resolved! Hello, I paid my bill and now my internet doesn’t workPlease can u help me

My internet doesn’t work I paid my bill and still doesn’t work

Resolved! £20 for £10 bundle?

Can someone help me with this please I've just received my daughters sim followed all instructions then tried to claim the FREE10 got a message saying this offer isn't for you, but I found the solution for that, but then I've just received a text say...

Resolved! Change renewal date for today

Hello, I would like to change my renewal date

Resolved! Wi fi calling and age bar

I am a new customer I need to enable Wi-Fi callingAnd take off age restriction bar

Resolved! Top up

I’ve just bought a tarrif £10 rolling plan. It has taken the money but not showing. Or no confirmation text.

Resolved! Adding a friends number to my O2 numbers

How do I add a new number to my O2 numbers ?

Resolved! O2 has stopped accepting Starling

Hi, I have been a PAYG customer for a couple of years, topping up £10 month every month using my Starling account. Starling have recently replaced my debit card as it came to its expiry date and ever since then O2 refuses to accept payment from it. S...

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