Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53022 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26897 Views
  • 19 replies
  • 2 kudos

Resolved! International

I’m in Canada I bought the ultimate one bolt on and it doesn’t work. Data roaming is on and instead it used my pay as you go money rather than the bolt on

LK3 by Level 1: Joiner
  • 477 Views
  • 1 replies
  • 0 kudos

Resolved! My o2 reward not received

Hi I been checking last whole week to save my rewards balance had no option now I have nothing

Khanee by Level 1: Joiner
  • 688 Views
  • 1 replies
  • 0 kudos

Resolved! 10% reward every 4 months

I had collected , approximately £26 that I always use as extra credit. This I have done for years! I go to collect my 10% today, and my balance has gone to £0. No warning, no nothing. Had I known I would loose all this money. I wouldn’t have bothered...

Rain by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! Has o2 stopped delivery reports using *0#

Not that I now use SMS messages that often now. As use messenger or whats app more often but has o2 stopped the delivery reports of messages using *0#. So you know the message was delivered to the other end.Just wondering as sent 4 SMS messages the d...

Resolved! Promised credit didn't arrive

I am wondering whether you would be so kind as to help resolve an issue? On 08/03/2023, a text message was received stating: "O2: Fancy an extra £3 credit? To get it, just top-up any amount once before 14/03/2023. After your top-up we'll send a text ...

cas_uk by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! 10%

Why am I not receiving my full 10% back on rewards 

Annie71 by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

Resolved! Data

I’ve tried to get access to data and have now paid twice for the bolt on that doesn’t work.

Stuart10 by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Resolved! Debt

Well I’m currently in debt with 02 by £25.52 on my phone which I didn’t know about until all my services was off but then they have the cheek to say to ring a number to pay which I can’t if my services are blocked. So I use my mates phone to try and ...

Louis6 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Data

Hi at the moment I pay £10 per month I get unlimited text and call with 7gb data I'm just wondering if there is any chance I could Lower the text and calls for unlimited data thanks

SarahW3 by Level 1: Joiner
  • 475 Views
  • 2 replies
  • 0 kudos