Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
When dose the rolling plan normally take money off to renew the rolling plan. I updated my card details yesterday evening as I got a new card send as one I was using was due to expire in the next 2 week.My rolling plan is due to renew on the 7th of e...
Hi, As a promotion for a new shop, we aim to give out a free sim card to each visitor for the 2 weeks or so of opening (depending on how many sim cards I manage to obtain). I think we will need around 5000 sim cards.Could someone please advise me on ...
Hey, Had issues with my autotopup taking the £10 but not adding to bundle. Followed up. With another £10 a few days later that added immediately. Not sure where the first £10 went as its not on my balance. Can you help?
hi there,I have made a request multiple times using the online form to keep my number from another network however after more than 24 hours I still have a temporary pay as you go number. I care about this because I have a bank account linked to the o...
Can I top up less then £10
I have a new sim in my new phone and you have given me 2 gb to help me set my apps etc up. I put £10 on my balance to pay for my big bundle and now there is only £6.50 left Why??
Hi I received a text message today about renewing my £15 bundle and said I would receive a text message confirming the 100gb of extra data being added once I've topped up as normal. I haven't received that text yet so I'm a little worried to use my d...
Why can’t O2 accept payment from my Starling bank?
Hello, on Tuesday I called o2 (found a number on Google since none of their own websites have any useful info) and asked the best way to use my data in the USA. They gave me a bolt on for £2. That I’ll need to cancel once back home as I only need it ...
I was alerted on friday 31st that i needed tp top up £20 by the 4th of april so i didnt lose my roll over minuites data etc .So i topped up ,bowever instead o2 deducted £10 as a bolt on and is now using the remainding £10 for data etc as the bolt on ...
