Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! number out-of-service

Ihave just tried to top up jmy account and find that my number has gone out-of-service. How can I re0instate my number?

Resolved! Phone contract

Hello, I am currently a pay as you go customer and have been for months now, I was wondering if I could upgrade to an actual contract with a phone? I have poor credit history but was hoping as I have been a customer for a while this would work?

Resolved! Not been able to set up new plan but taken the money

I tried to activate £20 rolling bundle. Imputed everything but said was unable to complete but took money and not gave me the bundle

Resolved! Broke up, situation really complicated. Please help!

Good afternoon everyone Over one year ago, me and my girlfriend have taken contracts with 02. We have taken two iPhones but apparently as a gifts for ourselves. She has taken one for me and I have taken one for her. She is my account holder and I am ...

Resolved! How to return device If you change your mind

How to return device If you change your mind

Resolved! Can I use O2 pay as you go internet in Belorussia?

Can I use O2 pay as you go internet in Belorussia?

accidental payment

I made payment by accident I bought £10 data I do not need can I get full refund please ?

PAYG Big Bundle and eSIM Watch

Is it possible to have a standalone eSIM watch and android phone on same number with PAYG Big Bundle?

You stole from retired peoples

You stole from retired peoples , like me. I am very angry

Resolved! Pay as you go change number

Recently purchased a new phone for my daughterOpted to bring her old number from her old EE phonenow she has phone and it has the transferred numberwe can’t see or access the account to see the balance (which is 0) and the o2 app still shows the hand...

O2

Forum Posts