Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! when can i save my o2 rewards

hello i have got over 100 pounds on my o2 rewards, when is the earliest i can save them because they are saying save by the 31st of december but im in hospital then?

Resolved! PAC code

I need to find my pac code as I’m leaving O2 and cannot find a number to call. I can’t call from my mobile as I don’t have any money on it.thanks

Resolved! top ups

new phone new sim cant get a top up either online or on either mobile or landline go through all the inputs and then it fails and im nowhere near an o2 shop

Resolved! Why are the online guros never online

Have had my auto top up go out but not got boltons added......need help plz

I can't top up!!!!

Hi, I just bought the pay as you go sim card and i can't top up by dailing 4444 and on the web. I am wondering how i can sort this out.

Resolved! PAYG offers

Occasionally I get texts from O2(uk) for offers. The last one I tried was a top up now and we'll give you £10 extra to use on web, call and text. So based on that I topped up but never got the offer. Contacted support who apologised and explained tha...

Resolved! Topping up

Is there a top up number I can use that I don't have to go through 2 minutes of that woman telling me about offers etc, isn't it enough that I'm already an o2 customer (just).

Resolved! Charge to mobile - Microsoft/ xbox

I have £10 in my PAYG sim that I wanted to use via the ‘charge to mobile’ facility to purchase Microsoft credit. The only options I see are paypal and credit/ debit card. Nothing about using mobile credit.Can anyone advise ?

Resolved! Credit balance

I sent 1tx on my Doro 8030 and balance came up £9.50 sent2more tx ! No balance was shown so I checked my self and balance was £7.90.my internet connection is off can anybody please help ?

Top Up

Hi, I already bought a voucher and I don’t know how to top up my credit? I am living abroad. Please, your kind reply regarding the top up instruction, I couldn’t call O2 from my Place. AL-Kasab

O2

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