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Level 2: Apprentice
Posts: 42
Registered: ‎15-07-2017
Accepted Solution

O2 Classic & 0800 Numbers

Hi,

Can I just ask if 0800 numbers are still free on Classic PAYG?

I never normally make phone calls but no choice today, it was an 0800 number though so I expected it to be free.

Midway through the call I got a balance notification come through. I use the phone so rarely I have no idea what the balance was before making the call.

Does the balance notification come through for free calls or is it suggesting I've been charged for this call?

Thanks
Posts: 116,539
Topics: 573
Solutions: 16,138
Registered: ‎04-04-2012

Re: O2 Classic & 0800 Numbers

Hi @Titanium 

0800 calls are completely free on any tariff so you weren't charged for the call.

You will still get balance notifications though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 2: Apprentice
Posts: 42
Registered: ‎15-07-2017

Re: O2 Classic & 0800 Numbers

Excellent, thanks for the quick reply!
Posts: 116,539
Topics: 573
Solutions: 16,138
Registered: ‎04-04-2012

Re: O2 Classic & 0800 Numbers

You're welcome Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)