This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

O2 Classic & 0800 Numbers

Go to solution
Titanium
Level 2: Apprentice
  • 42 Posts
  • 5 Topics
  • 0 Solutions
Registered:

‎29-03-2019 13:55

‎29-03-2019 13:55

Hi,

Can I just ask if 0800 numbers are still free on Classic PAYG?

I never normally make phone calls but no choice today, it was an 0800 number though so I expected it to be free.

Midway through the call I got a balance notification come through. I use the phone so rarely I have no idea what the balance was before making the call.

Does the balance notification come through for free calls or is it suggesting I've been charged for this call?

Thanks
Message 1 of 4
1,741 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 150663 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

‎29-03-2019 13:58

‎29-03-2019 13:58

Hi @Titanium 

0800 calls are completely free on any tariff so you weren't charged for the call.

You will still get balance notifications though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
1,738 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 150663 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

‎29-03-2019 13:58

‎29-03-2019 13:58

Hi @Titanium 

0800 calls are completely free on any tariff so you weren't charged for the call.

You will still get balance notifications though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,739 Views
0 Kudos

Go to solution
Titanium
Level 2: Apprentice
  • 42 Posts
  • 5 Topics
  • 0 Solutions
Registered:

‎29-03-2019 14:02

‎29-03-2019 14:02

Excellent, thanks for the quick reply!
Message 3 of 4
1,734 Views

Go to solution
MI5
Level 94: Supreme
In response to Titanium
  • 150663 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

‎29-03-2019 14:03

‎29-03-2019 14:03

You're welcome :slight_smile:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
1,732 Views
0 Kudos
Top Kudoed Authors
View all
Top