Solved: Top Up

ScottM · ‎28-03-2019

I have just puuchased an O2 pay as you go card but can't get it to top up. I have tried two credit cards and one debit card. I have tried online and by calling 4444.

MI5 · ‎28-03-2019

Hi @ScottM the first top up must be done with a voucher from a shop or via an ATM

Other top up options here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-03-2019

Hi @ScottM the first top up must be done with a voucher from a shop or via an ATM

Other top up options here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎29-03-2019

Hey @ScottM , and welcome to the forum

I hope the informationa bove will help you top up, but if you have any other questions please do let us know!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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