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Level 1: Joiner
Posts: 1
Registered: ‎28-03-2019
Accepted Solution

Top Up

I have just puuchased an O2 pay as you go card but can't get it to top up. I have tried two credit cards and one debit card. I have tried online and by calling 4444.

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Posts: 103,856
Topics: 552
Solutions: 13,421
Registered: ‎04-04-2012

Re: Top Up

Hi @ScottM the first top up must be done with a voucher from a shop or via an ATM 

Other top up options here https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Top Up

Hey @ScottM , and welcome to the forum Wave

 

I hope the informationa bove will help you top up, but if you have any other questions please do let us know!

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