Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 50869 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25563 Views
  • 19 replies
  • 2 kudos

Resolved! Texting International Number

I'm from the UK and have been trying to send a SMS message to a number from Dublin (they dont have imessage) but they will never send and it just says Not Delivered. I was able to receive texts from them but cant send anything back. I am on Pay as yo...

reb by Level 1: Joiner
  • 1069 Views
  • 5 replies
  • 0 kudos

Resolved! O2 PAYG statements

Hi All, If I am looking to claim back on expenses the past expenditure for my phone over the previous 18 months, can you retrieve this data anywhere on the MyO2 account pages? thanks

EJGLondon by Level 1: Joiner
  • 1062 Views
  • 3 replies
  • 0 kudos

Resolved! Being overcharged

Hi I believe I am being way overshares on my mobile plane. I am currently using it in Europe pay as you go and it has spent over 15 euros in just two days. I don’t know how this is possible as I have restricted my data usage and only made one very qu...

Sarah22 by Level 1: Joiner
  • 1130 Views
  • 7 replies
  • 0 kudos

Tracker use with O2 SIM

I have obtained a tracker for use with model aircraft (in case the aircraft is lost), which came with an O2 sim card. The instructions for the tracker indicate that text messages from O2 (e.g. alerts regarding low remaining credit or impending discon...

Keep existing number on new PAYG phone

Hi my old phone has stopped working and I have ordered a replacement. My old sim was a micro sim and new phone has nano sim - how do I keep my old number. Cannot get old phone to turn on to do Sim swap Any help would be greatly appreciated. Thanks

Green_Man by Level 1: Joiner
  • 857 Views
  • 3 replies
  • 0 kudos

Resolved! top up

Hi, I have been trying to TOP UP from MY 02 account, but it will not let me from my credit card, which I have done so for many years. It says I cannot do it. I have tried from your chat line but it keeps saying I must do it by phone. I want to do it ...

Rich by Level 1: Joiner
  • 705 Views
  • 2 replies
  • 0 kudos

Resolved! Retention of mobile number

How can I retain my present 02 mobile number while I am in Australia until July 2019

David2 by Level 1: Joiner
  • 1262 Views
  • 4 replies
  • 0 kudos

O2 refused to unlock my iphone7

My phone was bought in Lithuania in ordinary electronic shop.Phone was simfree ( unlocked ) and I changed few local network no problems. Last months I tryed to handover this phone to other person and make reseting to make sure no any personal data le...

VaPr by Level 1: Joiner
  • 4294 Views
  • 41 replies
  • 0 kudos

Resolved! Free mins

Hi guys!!! Does anyone know how I can get some mine until I top up?I have to call nhs direct for my son he's 3 years old and they won't allow me to call the free number. I have a Bolton but it has expired and I can't top up until the 22nd. Can anyone...