Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54604 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27664 Views
  • 19 replies
  • 2 kudos

Resolved! Cannot top up and change tariff

I bought an O2 International Sim today, the instructions are to login to change tariff to Classic Pay as you Go. I did log in but cannot change tariff. Thinking that I maybe it is because I have no credit, I tried to top up online for many times but ...

Richie by Level 1: Joiner
  • 1752 Views
  • 7 replies
  • 0 kudos

Resolved! 02 Network down

My 02 network was down near on all day on Thursday the 6th of December. First of all I use my phone for work at a job where I rely on my phone, So I broke down on my motorbike on the a1 at rush hour time, I had to move on the hard shoulder, then I tr...

Trev04uk by Level 1: Joiner
  • 1112 Views
  • 2 replies
  • 0 kudos

Resolved! WORRIED

This is my number [Removed], I am using it in Ghana but my credit got finished and my wife bought me 10 pounds, I am trying to recharge it says my call is restricted and I see this call baring on it. I dont know what it is, can you please help me and...

Kelvin by Level 1: Joiner
  • 1335 Views
  • 7 replies
  • 0 kudos

Resolved! No data no calls and txts sending twice

Ive missed some important emails yesterday from a couple of people who were interested in the sale of my house which because i couldnt reply till late yesterday they are no longer interested. And also my txts are sending twice . Im not happy and want...

Nodat by Level 1: Joiner
  • 814 Views
  • 2 replies
  • 0 kudos

How to stop service notifications..?

I've spoken to four different advisors now in o2 customer service, and while balance notifications have been stopped, they cannot stop my data usage notifications, nor can I see any option within my iPhone settings to prevent them. This is an example...

Service Message

Resolved! No call or message or data

Had nothing all day and could not get intouch with my kids and kids school and they could not phone me as it would not let them this is silly

Kerry by Level 1: Joiner
  • 804 Views
  • 2 replies
  • 0 kudos

Resolved! Data

I have data but when i turn it on it doesnt work

Roaming message on phone

Hi, Earlier I got a notification on my phone that said "You have lost data connectivity because you left your home network". Data roaming isn't activated on my phone.I don't know why this happened as I have not left the UK and I don't live near a bor...

sw by Level 1: Joiner
  • 1771 Views
  • 10 replies
  • 0 kudos

Resolved! How long does a sim card last after being mislaid

A sim card , and a spare phone is missing, I'm wondering how long a lost PAYG sim card lasts when it hasn't been used ? I thought the phone and sim, previously used, were in a drawer at home. But when I came to reuse it, it wasnt there. I'm wondering...

Jenny105 by Level 15: Gaining a Reputation
  • 1350 Views
  • 4 replies
  • 0 kudos

Resolved! Cancelling bank payments

I going to a pay monthly account and wish to cancel my payments for my paYg account

Alan4 by Level 1: Joiner
  • 1326 Views
  • 6 replies
  • 0 kudos