Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Voicemail

Why must I change my voicemail pin ?

Missing reward voucher

I requested a o2 voucher reward of amazon of £10 over 3 weeks ago now and have recived nothing in the post. When I spoke to guru online they gave me a email address I have heard nothing since then. Once again another guru told me the same email addre...

Resolved! PAYG SIM for Nokia 3310e - doesn't work

My interest in the Nokia 3310 was rekindled after the release of the new model. I have an original 3310e phone which I dusted off. I ordered an O2 PAYG SIM card, as it was advertised as working with ANY phone. It doesn't work with the 3310e; it seems...

Resolved! Payg Rolling Over Data

I am on payg £10 per month. I understand that any unused data rolls over to the next month but do I still have to pay £10 every month or only when my allowance is getting low?

Can’t find ring tones

I’m on a payg sim I have an STK 7 life. When I go into audio profiles click on general, then edit, then sim 1 02 it’s telling me (there is not a ring tone that can be used) can anyone help? Thanks

Resolved! Bolt on after tariff runs out

Hi, I am currently using my usual montly tariff and have about 100mb left. I've added a bolt on, will my data change over once my usual tariff runs out to the bolt on, so i can continue using data?

Resolved! Change Tariff button

I want to change my tariff to 'Pay Monthly' but the 'Change Tariff' button does not work. How can I switch it on ?

Resolved! credit

is it possbile to take some of my credit to another 02phone number on pay as u go

iPhone cannot receive /send texts abroad with WiFi switched off

I am in the U.S. and have mobile data turned off on my iPhone. I cannot send or receive texts - any suggestions would be appreciated. I have i messagin* turned off.

my sim%20card%20has%20stop%20wor

my sim card stoped working im using it from sudan .

O2

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