Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Unlocking My Iphone

I recently submitted a request for O2 to unlock my IPhone 4. I bought the phone second hand and locked to O2 network. I have loaded it with sufficient credit to cover the £15 cost. The imei is clean and I got an O2 sim card from the O2 shop. They hav...

Resolved! Unlocking my phone

I have a credit balance of £29. I am trying to unlock my phone so why is the tool telling me I don't have enough credit and to top up?

O2 classic be careful with bolt ons

O2 Classic now has cheaper rates which are good but as the bolt ons are so out of date it now works out cheaper not to have a bolt on hopefully O2 will update them to 2018 rates and add some good data bolt ons but we will see,

Resolved! Data pricing on Classic PAYG

Yesterday evening I noticed on MyO2 that the Classic PAYG tariff had been reduced so I decided to try out data access from my home. First I checked my current balance then I switched on Mobile Data and did some surfing on my phone while using my lapt...

spambox?

How do I stop one of my contacts going in to the spambox?

Resolved! 02 rewards account frozen

Hi my account for my 02 rewards got frozen because i typed the details incorrectly too many times. However i neeeded the code given to my phone to access the account. My phone froze which didnt allow me to recieve the code via message. I thought the ...

Resolved! Can you send itemised bill to my email address at cost of £1.50 please because am on pay and go

I would like you to send an itemised billing to xxx at cost of £1.50p can you take from my call time thankyou paul [mod edit: please do not post personal information such as email addresses on the community. Thank you]

Resolved! Changing from Original to Classic PAYG

I don't use my mobile phone much and am currently on the very old Original payg. This is much more expensive than the current Classic payg. If I change tariffs, does anyone know whether the credit I currently have (about £10) will be transferred to t...

Resolved! changing my sim card

im changing phones from nokia to apple i phone 6, i need to changer my sim card to suit

Resolved! New device new sim-need to change old number to new number on o2acc but it wont let me!

I have a samsung a3 given to me an have out a new o2 payg sim in as its locked to the network.when i logged into my o2account it is showing my old o2 number.How can i change it to my new o2 number on my o2 account?i have tried requesting the change b...

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