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No data

Wallace1
Level 1: Joiner
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My data stopped working a week ago. I have tried all the suggested steps repeatedly. Turning my phone on and off, resetting etc any other ideas please?
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MI5
Level 94: Supreme
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@Wallace1 

Have you checked your MyO2 to see if you have any data left this month?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Fran66
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Yes thanks  See below

 

Remaining allowances: You have Unlimited text and minutes and 6144.0MB of data left

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MI5
Level 94: Supreme
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@Fran66 / @Wallace1 

I'd call 4445 to get your account checked.

Also check here for faults although unlikely if over a week O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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