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Data Roaming

Fran66
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Hi,

 

I have been unable to use my Data Roaming of late. Not untypically, as an NI resident, I spend a lot of business time in Republic of Ireland and although I can make calls or texts I can't access Data! No problems last year...Thanks

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jonsie
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You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

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MI5
Level 94: Supreme
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@Fran66 

Try manually searching for a different network and see if it works.

Resetting your network connections may also help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Fran66
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Thanks Will do!
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Fran66
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Thanks Everybody

 

Trying everything! 30 mins delay to get through to 4445 but here's hoping!

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