Data Roaming

[Fran66]

Hi,

I have been unable to use my Data Roaming of late. Not untypically, as an NI resident, I spend a lot of business time in Republic of Ireland and although I can make calls or texts I can't access Data! No problems last year...Thanks

[jonsie]

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

[MI5]

@Fran66 

Try manually searching for a different network and see if it works.

Resetting your network connections may also help.

[Fran66]

Thanks Will do!

[Fran66]

Thanks Everybody

Trying everything! 30 mins delay to get through to 4445 but here's hoping!