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Switching from bundle to rolling data loss?

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Ollyoxenfree
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‎28-04-2024 20:47 - edited ‎28-04-2024 20:51

‎28-04-2024 20:47 - edited ‎28-04-2024 20:51

Hi there

Want to know when I switch from big bundle to rolling plan will I keep my current data allowance? as there no info regarding this only that if I change from one tarrif to another say from 10 to 15 within the bundle/ rolling plan, then my data won't roll over and will start fresh but nothing about switching from bundle to rolling.

Cheers

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MI5
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on ‎28-04-2024 21:07

on ‎28-04-2024 21:07

@Ollyoxenfree 

You will assume the amount of data on your new plan and roll over from there on.

Previous data will be lost / replaced.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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pgn
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on ‎28-04-2024 20:49

on ‎28-04-2024 20:49

Pay As You Go: Introducing "Rolling Plans" might help, @Ollyoxenfree 

Links to O2 Social Media Team here
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Ollyoxenfree
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on ‎28-04-2024 21:06

on ‎28-04-2024 21:06

Thanks but didn't find answer might just see what happens since im increasing my monthly data anyway, just prefer not to lose what I'm potentially carrying over...

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MI5
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on ‎28-04-2024 21:07

on ‎28-04-2024 21:07

@Ollyoxenfree 

You will assume the amount of data on your new plan and roll over from there on.

Previous data will be lost / replaced.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Ollyoxenfree
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on ‎28-04-2024 21:10

on ‎28-04-2024 21:10

Ouch! And thanks for confirming slight_smile

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MI5
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on ‎28-04-2024 21:12

on ‎28-04-2024 21:12

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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