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New sim 30gbnot showing on o2 app

Burco19
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‎24-01-2024 18:59 - edited ‎24-01-2024 19:01

‎24-01-2024 18:59 - edited ‎24-01-2024 19:01

I got my new SIM card yesterday for 30gb date but it’s not showing on my o2 app so I can purchase it

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jonsie
Level 94: Supreme
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on ‎24-01-2024 19:12

on ‎24-01-2024 19:12

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎24-01-2024 19:37

on ‎24-01-2024 19:37

@Burco19 

You need to top up to activate it Guide How to Top Up (PAYG) 

Call 4445 or 0344 8090222 (PAYG) if you have any problems.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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