Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51442 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26006 Views
  • 19 replies
  • 2 kudos

Resolved! Billing for O2 pay as you go customers

Hi is it possible to get a bill with the customer details for a PAYG customers? this is to justify my details & phone number to my bank. Thanks!

RS72 by Level 1: Joiner
  • 500 Views
  • 2 replies
  • 0 kudos

Resolved! 4G SIM for router - Broadband backup

Hi, My broadband provider went down for 24 hours recently, and I thought as a backup solution I could get one of these:https://www.amazon.co.uk/TL-MR6400-Unlocked-Configuration-Required-External/dp/B016ZWXYXG/?th=1 But does O2 sell a 4G sim that I ca...

biscuits99 by Level 2: Apprentice
  • 2234 Views
  • 9 replies
  • 0 kudos

active card

Hi, I have Pay As You Go but I don't top up really long time. Now my card is not active. Just I would like to keep the same number.Can we do something to activate again, please. Thank you Grigor [Mod edit: Please do not share personal details as your...

Grigor by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Can’t top phone up

Hi I’m having trouble topping my phone up to reniw bundle pls I have 14 pounds

Darrren22 by Level 1: Joiner
  • 625 Views
  • 4 replies
  • 0 kudos

sim active check

hi. Can we check my number is still working? After hospital is no working anymore?? Im abroad. thanks

wieslaww by Level 1: Joiner
  • 450 Views
  • 2 replies
  • 0 kudos

Mobile data refuses to work in city centre

I have tried everything possible including full reset of the phone, using a different phone etc. The mobile data does not work at all in the city centre, this has been happening for the past week. I have been charged for using mobile data despite not...

rc12345 by Level 1: Joiner
  • 689 Views
  • 3 replies
  • 0 kudos

MY wifes phone

I am a pay monthly o2 customer.my wife has a PAYG one but only uses it very rarely every time I top it up by the time she want s to use the phone - no money left - no idea where it goesany solution welcome

JK8 by Level 1: Joiner
  • 463 Views
  • 1 replies
  • 0 kudos