Re: Lost phone - O2 Community

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Registered: 16-08-2024

I’ve lost my phone. I’ve got a new Sim card here. How do I get my old number onto this new Sim card as I’ve got credit and stuff

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9553 Posts
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Registered: 02-04-2022

You need to report the loss and O2 will supply you with a new SIM, same number, same balance

Guide: Lost or Stolen O2 Device? - How to Report it

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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