Why is every person foreign, they can't understand us and we cant understand them, what is wrong with English spoken people dealing with people who speak and understand the language, it takes forever to get anywhere so bloody angry
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The customer service is SHOCKING. It takes forever to be understood, pass security clearance and then just when you think you have accomplished something, you find out the next day that they haven't done anything you asked for and you have to start all over again. It's maddening. I've had a bolt on added to my bill that I didn't ask for and despite being told I could pay my bill late due to a problem with my wages being messed up, today they are threatening to cut me off. I want to leave!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
