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Is the o2 network playing up.

darrenney02
Level 2: Apprentice
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SMS text messages seem to be a little slow in being delivered at the other end this morning.

I sent my sister a text a good 25mins ago and it sent ok but has still not arrived at her end. Ended up having to message her via facebook messenger.

I did 3 or 4 test text by texting myself and text tane a good 6 or 7 mins for them all come back though to my iPhone.

I have turned my phone off and back on. 

The last few years I have been typing *0# before my text so I know text is being delivered.

Have looked up o2 service status and it says sorry a phone mast close to you is not working as well as it should. Our engineers have found an issue and they are looking in to it  but o2 service status page for my area has said that since just before lockdown started in March.

Any help or info would be welcome.

 

Edit: My sister got my text 35mins after i fist sent it.

 

Darren

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MI5
Level 94: Supreme
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@darrenney02 

Some tips here Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119606 Posts
  • 605 Topics
  • 17483 Solutions
Registered:

@darrenney02 

Some tips here Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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LukasB
Former Staff
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Hey @darrenney02 hope this guide helped you to sort this out.

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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