on 29-01-2019 01:13
I bought an international PAYG sim to avoid paying £4.99 per day and flew to the US yesterday.
I've had 2 texts from O2, one said I've got 3000 texts, 100mb of data and calls at 1p per minute up to 26th Feb (which is what I was told in the shop). The 2nd text was from O2 roaming and said it was £2 per minute to call and 50p per text with data being £7.20 per mb. I have been charged 50p per text (1 text was 49 words and I got charged £1 for it).
Why am I being charged this? I bought the sim believing I could make calls home but now I can't afford to.
Solved! Go to Solution.
on 29-01-2019 02:02
Unfortunately, the international sim is for use only in the UK to call and text overseas. This should have been clearly stated both on the website and with any documentation with the sim if purchased from a retailer. The message you received is correct for using the phone outside of the EU.
Certain tariffs allow the free usage in the US but you would need to have the O2 Travel Inclusive bolt on.
Please be aware that sending one text or using any data at all (you would need to switch off mobile/cellular data so as not to use data when apps update) will trigger the £4.99/day charge if you have the standard O2 Travel bolt on.
O2 International Sim
What is it?
Make UK calls to international mobiles and landlines from just 1p per minute with International Sim. Plus get O2 minutes, O2 texts and data.
on 30-01-2019 08:30
→ Access for You: Registration - Find out how to register for our Access for You service.
→ iPhone 11 megathread! - Find out the latest info on the i Phone 11!
→ Priority gig tickets calendar - Check out the latest tickets available on Priority!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 06-02-2019 18:15 - last edited on 22-04-2019 13:28 by Marjo
An update - I headed into the O2 shop today and got a refund for the sim as it had been reccommended in error.
Cheers for your help.