Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi. I received my payg sim yesterday and I made a top up of £10. According to the envelope it came in, if I were to text “FREE10” to 21500 by 04.12.18 then I would get another £10. I did it but I only received a text saying that it doesn’t apply to m...
Hi, I requested and was supplied with a PAYG Sim card for my tracker in my motorhome. After a bit of come and going to get it up and running it works fine.I set up the auto top up as I felt that this would be my best option. However the one problem I...
have had to reset my phone twice now. justine the o2 technichian can sort it. but it takes an hour. anyone with the code to refix
Im not able to set up call divert on my phone.when i try the codes tot he website it comes up with an error. what am i going wrong. I`ve tried the followingDivert all callsTo activate ** 21 * phone number # SENDBut I get the following error messageEr...
hi i have got 7 netgear aircards can i unlock all of them at once and how
everytime i top up i have to contact o2 customer support however today they are down aparently. does anyone know a way to restart my terrif? please help
We have 2 PAYG phones on O2. My husnband uses his for work and I used to be able to see his past top up history payments with the dates but I have looked everywhere. I need a breakdown for his tax return.Has this facility gone now?How do I see past p...
Right now I am a pay as you go customer and have credit on my account. I wanted to know if i can bring the credit over to pay monthly or do I need to use it on payg?
I topped up £10 on my PAYG on 19th September.Roaming is off, I have sent no texts or made any calls.My balance today is apparently £0.Where has this gone then?
I am organising an event to host 30,000 people within a 3 acre area. Can O2 support us with sim cards? And can your network cope with so many people in such a small area?
