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Pay As You Go

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Level 1: Joiner
MARY36
Posts: 1
Registered: ‎07-02-2019
Accepted Solution

Top up

on ‎07-02-2019 20:24

Hi I recently brought a pay as you go sim, however it's not letting me top it up 

Can you help

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MI5
Posts: 114,437
Topics: 569
Solutions: 15,483
Registered: ‎04-04-2012

Re: Top up

on ‎07-02-2019 20:35

@MARY36 the first top up requires a voucher from a shop or ATM machine https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
EmilieT
Posts: 5,427
Registered: ‎18-04-2018

Re: Top up

on ‎08-02-2019 09:05

Hi @MARY36, and welcome to the forum Wave How are you getting on witht his top-up? Did you get a chance to look through the guide above?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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