Top up

MARY36 · ‎07-02-2019

Hi I recently brought a pay as you go sim, however it's not letting me top it up

Can you help

MI5 · ‎04-04-2012

@MARY36 the first top up requires a voucher from a shop or ATM machine https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)

EmilieT · ‎18-04-2018

Hi @MARY36, and welcome to the forum How are you getting on witht his top-up? Did you get a chance to look through the guide above?

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