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Level 1: Joiner
Posts: 1
Registered: ‎07-02-2019
Accepted Solution

Top up

Hi I recently brought a pay as you go sim, however it's not letting me top it up 

Can you help

Posts: 114,437
Topics: 569
Solutions: 15,483
Registered: ‎04-04-2012

Re: Top up

@MARY36 the first top up requires a voucher from a shop or ATM machine https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Top up

Hi @MARY36, and welcome to the forum Wave How are you getting on witht his top-up? Did you get a chance to look through the guide above?

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