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I just got charged for a text msg on free wifi

GH2000
Level 1: Joiner
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My WiFi is the virgin 200 mb ,
My mobile data is switched off ,
My phone is connected perfectly to the WiFi?
Why was I charged for this text sent 5 mins ago,
This has happened many times before, just not had time to deal with this.
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MI5
Level 94: Supreme
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@GH2000 

You can't send an sms on wifi with O2 so it will use your mobile network.

Also, data is not required for an sms.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120607 Posts
  • 605 Topics
  • 18121 Solutions
Registered:

@GH2000 

You can't send an sms on wifi with O2 so it will use your mobile network.

Also, data is not required for an sms.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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