Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 44949 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 21859 Views
  • 19 replies
  • 2 kudos

Resolved! Mobile to up

I've topped up my mobile and 6.50 has come off so I won't get my 10.00 bundle package and I don't know what todob

Kim12 by Level 1: Joiner
  • 280 Views
  • 2 replies
  • 0 kudos

Resolved! 3 x Data offer

I have bought a SIM card with an introductory offer of 3 x Data for 3 months. I have paid the £10 for the bundle but the data hasn’t been upgraded, how long does this take to be applied?

Ste1862 by Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Resolved! Credit

Is there any way I can add some calls and texts to my account just until I get payed as my bundle has expired and I don’t get payed until 23/6/21

Resolved! Top Up .

Hello, I hope you are well!I have added £10 to my balance, and I want to use it to top up my device from the mobile application “My O2“. What can I do?

Eylul by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Taking my money

So I had my data off, bought nothing and just the other day O2 decided to take 5£ from me? Whats happening?

CURSED by Level 1: Joiner
  • 375 Views
  • 3 replies
  • 0 kudos

MMS Messaging

I am trying to send a photo but i keep getting the message Message not sent service not activated on network but i managed to send one the other day i have checked everything over but nothing keep getting the same message

Resolved! Whattsapp

Do you know if 02 bills list whatts app numbers to which you have sent messages?I have lost a contact 6 months ago , tried iCloud but there is nothing to restore from my contact history

Tpanesar by Level 1: Joiner
  • 309 Views
  • 2 replies
  • 0 kudos

Bill

I used up all my monthly data and because I had my data still on I had to pay £2 for the standard rates which is fine so I turned off my data and carried on with my day. I had about £11 left in my balance so I thought great I can top up with £20 tomo...

Cameron04 by Level 1: Joiner
  • 570 Views
  • 3 replies
  • 0 kudos

Resolved! Tariff

I have used O2 for decades, always on a Pay as you Go tariff. One of my 3 phones is, for some unknown reason, a Big Bundle tariff at £5 monthly and I can't find a way to change it. If I try and change the traiff, I am only offered Bundles which I don...

Liss1 by Level 1: Joiner
  • 449 Views
  • 1 replies
  • 0 kudos