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How can I put a spend cap on please

Zoe35
Level 1: Joiner
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I upgraded my contract today and didn’t upgrade my daughters sim only contract but I’ve just had a txt saying her spend cap has been taken off how do I get this put back on please

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madasaf1sh
Level 78: King of Kings
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@Zoe35 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call 202 or 0344 809 0202

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12288 Posts
  • 75 Topics
  • 3254 Solutions
Registered:

@Zoe35 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or you can call 202 or 0344 809 0202

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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