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Changing number

Leanne15
Level 1: Joiner
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I have a pay as you go sim card that I’ve had for years. I am getting a new sim card with different provider but want to move my existing number to the new sim but keep my older sim card active ( with a different number ) how would this be possible? 
Thank you 

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MI5
Level 94: Supreme
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@Leanne15 

You need to get your PAC to port out your number Guide: How to get your PAC [June 2021 Update] 

Then just get a new PAYG sim to keep an active O2 PAYG sim going https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
Level 78: King of Kings
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@Leanne15 

 

It cant be done I am afraid. 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Leanne15 

You need to get your PAC to port out your number Guide: How to get your PAC [June 2021 Update] 

Then just get a new PAYG sim to keep an active O2 PAYG sim going https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
335 Views