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Cancel big bundle!

RJShanghaiF22
Level 1: Joiner
  • 1 Posts
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Registered:

Can someone help me cancel a big bundle I have? I now live in China and don’t need the bundle for obvious reasons but if I top up I’m automatically being charged the £10 for a bundle I don’t use whatsoever! Don’t ask me to call U.K. because I can’t….

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madasaf1sh
Level 67: Unsung hero
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Registered:

@RJShanghaiF22 

 

O2 only offer bundles now, so you can not get a bundle free topup.

 

To cancel the Auto Topup (which will cause the sim to become cancelled if no chargable actions are done in every 6months).

 

You need to either login  to My o2 over the web and cancel auto topup or . If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this .

 

The other option is to use a VPN and connect to Skype and call the UK for free Guide: A Guide to Skype  on 0800 081 0255 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5591 Posts
  • 32 Topics
  • 1801 Solutions
Registered:

@RJShanghaiF22 

 

O2 only offer bundles now, so you can not get a bundle free topup.

 

To cancel the Auto Topup (which will cause the sim to become cancelled if no chargable actions are done in every 6months).

 

You need to either login  to My o2 over the web and cancel auto topup or . If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this .

 

The other option is to use a VPN and connect to Skype and call the UK for free Guide: A Guide to Skype  on 0800 081 0255 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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