Pay As You Go
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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

Resolved! Abroad

Are there any travel bundles or bolt ons to use in the USA?Also what is travel inclusive?

b4u2 by Level 6: Acolyte
  • 3 replies
  • 0 kudos

Resolved! The £10 data Big bundle - HELP!

Hi guys.... I'm probably old enough to be your grandad, so please accept my apologies for this "rookie" question.I've spent nearly 3 hours on "Live Chat" trying to get a clear answer to what I thought were two simple questions:-1. In the £10 data Big...

Resolved! Lost Sim Card - Possible to keep the same number?

Hi As my title says, I lost my sim card whilst I was in Japan and I didn't notice until I was packing my bags to return back to the UK. My last top up was in January but I think my last text was in July and was wondering if it's still possible to kee...

Resolved! Unlock my phone

I’m having trouble unlocking my phone. Can you help?

Mark by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! texting abroad

is there anyway to text from the usa to the uk for free without any additional costs?or is there any third party android apps that would allow me to do this?not whatsapp

b4u2 by Level 6: Acolyte
  • 3 replies
  • 0 kudos

Resolved! Incoming calls

If my voicemail is disabled, how long will an incoming call ring before it stops ? Is there anyway to adjust the length of time ?

Nampicuan by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! A little help please

hello, can you please check that this is being paid to me as ican not find it. many thanks from Eve

Eve1275 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Top up

HiIs it possible to cancel a top up for a full refund please?If yes then how?

b4u2 by Level 6: Acolyte
  • 4 replies
  • 0 kudos

Resolved! my o2

how do i change my password for my 02?

b4u2 by Level 6: Acolyte
  • 3 replies
  • 0 kudos