Solved: Re: Changing number

Leanne15 · ‎06-05-2022

I have a pay as you go sim card that I’ve had for years. I am getting a new sim card with different provider but want to move my existing number to the new sim but keep my older sim card active ( with a different number ) how would this be possible?
Thank you

MI5 · ‎06-05-2022

@Leanne15

You need to get your PAC to port out your number Guide: How to get your PAC [June 2021 Update]

Then just get a new PAYG sim to keep an active O2 PAYG sim going https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

madasaf1sh · ‎06-05-2022

@Leanne15

It cant be done I am afraid.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎06-05-2022

@Leanne15

You need to get your PAC to port out your number Guide: How to get your PAC [June 2021 Update]

Then just get a new PAYG sim to keep an active O2 PAYG sim going https://www.o2.co.uk/shop/sim-cards/pay-as-you-go

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Changing number

How often to use my sim to keep it active

Using a pac code when abroad

Top up

My phone got stolen

Spend cap