Solved: Change my sim

Hilly2829 · ‎14-09-2021

Hello, I lost my phone and had to get a new one. I now need my O2 to be switched to my new number but obviously don’t have access to my old phone to receive a code

MI5 · ‎14-09-2021

@Hilly2829

You need to report it lost and O2 will send a new sim with your number on it Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-09-2021

@Hilly2829

You need to report it lost and O2 will send a new sim with your number on it Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Change my sim

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off