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£5 Big Bundle

glow32
Level 1: Joiner
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I made a topup of £10 and used £5 for my Big Bundle. I made a mistake and spent 45p thus I'm left with £4.55. Is there any way to add 45p? Or somehow straighten this out? Will the £4.55 always stay stuck if I don't make any more mistakes?

Can I withdraw the money if I want to change provider? 

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madasaf1sh
Level 56: Guvnor
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@glow32

The minimum topup on o2 is £10

You will always have £4.55 credit unless you use it on non-inclusive calls / texts

Any credit will be lost if you switch provider, i'm afraid, with PAYG on all networks its a case of use it or lose it.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3724 Posts
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  • 884 Solutions
Registered:
@glow32

The minimum topup on o2 is £10

You will always have £4.55 credit unless you use it on non-inclusive calls / texts

Any credit will be lost if you switch provider, i'm afraid, with PAYG on all networks its a case of use it or lose it.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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glow32
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Basically a 45p miatake cost me £4.55?

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madasaf1sh
  • 3724 Posts
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Registered:
@glow32

Its yours to use, but just not enough to buy any of the bundles.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 4 of 5
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b4u2
Level 6: Acolyte
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@glow32
I can sympathise with you as it's happened to me before. Very frustrating but not much you can do, maybe try your luck with customer service but other than that nothing more I can suggest.
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