02 and uswitch

[chili]

Hi,

at the moment i am a pay monthly contract user, in may my contract is up and the phone is mine. I then want to go onto a sim only plan however the deals offered by 02 are not as good as those offered by Uswitch.

So i plan to get the deal i want from Uswitch which is also an 02 sim, however i want to continue using the number i have now. When i get the new 02 sim only sim from uswitch do i still need to get a pac code even though i am technically not leaving 02? can i not just call them and sort it that way?

thanks

[chili]

My contract does not end until May 15th, phone is then mine

[MI5]

@chili 

Upgrade then for 12 months and you can then do the same every following May.

[chili]

well that was all too easy 50gb £10mth happy days

[Enlli]

@chili Good news

[nakanoshima]

I'm on a o2 pay as you go tariff and tried your method. When I got to O2 site, I selected the "upgrade" option but then I got the below error:

Unable to open My O2

You don’t currently have any connections or plans to manage.
If you’ve recently submitted an order, your new connection will appear here once we’ve sent your device and/or sim and got everything set up.
If you started an order but haven’t yet completed it, select ‘Shop now’ below to see our range of phones, tablets, sim only deals and more."

I can access MyO2 but I get this error everytime I try. Is this because I have PAYG tariff rather than a pay monthly? What can i do to solve?

[nakanoshima]

@jonsie Sorry forgot to tag you in the above post

[gmarkj]

You are correct @nakanoshima - USwitch can only upgrade someone who is already a pay monthly customer.

As you are PAYG, you would need to take out a new contract.

[LoyalCustomer1]

Hi Jonsi,

Thank you very helpful!
The option to not request a new SIM did not come up for me and they have assigned a new number and posted a new SIM. Should I just not use the number and SIM when it arrives?

Thanks,

NB

[madasaf1sh]

Anything through uSwitch now generates a new contract, as you cant use it upgrade or change tariffs.. 

Your only option is to contact o2 when it arrives and cancel the new sim card otherwise you will be charged for it, used or not. 

Guide: How to find help & contact O2