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Incorrect plan

Mas8364
Level 1: Joiner
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on ‎02-09-2024 17:03

on ‎02-09-2024 17:03

Hi 

I signed up for 10GB data plan, but have been put on  5GB plan 

 

Please correct this

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TallTrees
Level 52: Innovator
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on ‎02-09-2024 17:08

on ‎02-09-2024 17:08

Hello @Mas8364 

We are not o2 customer services 

We are a customer based community so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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Enlli
Level 70: Enigma
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on ‎02-09-2024 17:30

on ‎02-09-2024 17:30

Did you sign up for Volt with Virgin Media?

Your 5GB will be doubled around 14 days after sign up.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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